Technology Innovation

1. Project Consulting

★Customer needs positioning: Understand the kitchen type,existing equipment portfolio, current pr oblems，and renovati on expectations.

★Kitchen field survey: measur ing area，dr awing layoutdiagr am

Peak dining survey: on-site survey of the number of diners,record peak dining time and dining habits.

★Provide product portfolio advice;Solve the existing problems.in the kitchen，power expansion suggestions，meal capacity

estimation.

2. Project design

★Personalized product mix customization: under the premise of meeting theexisting meal capacity, provide product mix suggestions for low-carbonkitchens;

★ A diverse design team is available at any time;Service center, theheadquarters, professional design company three-level design gradient;

★ Professional design ideas; According to the existing structure layout ofthe kitchen， optimize the circuit, drainage and exhaust system, and fullyconsider the design details such as anti-rat bite wiring and anti-open fire;

★Tailor-made design solutions;Based on the kitchen equipment upgrade,optimize the logistics route design， and provide the kitchen renovationlayout and renderings.

3. lnstallation and debugging

★ Divided into a nunber of installation steps,the installationprocess is more rigoraus and standardized;

★ 15 installation process quality control to ensureinstallation quality standar ds;

★ Strictly implement equipmert aoceptance standards to ensuresafe delivery of products.

4. User training

★ 0n the day of the installation, the technical engineers conduct daily trainingon the equi pment.

★Professional after-sales technicians to provide maintenance gui dance services;

★Technical engineers teach simple troubleshooting methods ;

★Conduct kitchen operation management training to help familiarize users withthe pr oducts as soon as possible.

5. Inspection and maintenance

★Regular implementation of ten full inspection services every three months;

★Keep track of the use of key wearing parts of the product, and offer replacement service in ti me;

★Six cleaning and maintenance standards for more thorough productmaintenance.

6. Repair parts

★Customer service centers and service outlets throughout the country;

★24 hours 4000-400-769 service hotline;

★Professional and excellent service engineers are always on call.

7. Follow-up

★ Set up product files at the factory, and visit regularly afterinstallation;

★ Update equipment use status in real time,check maintenance status,and file infor mation in time;

★ Real-time tracking of product use status， timely remind partsreplacement.